Changes, Refunds and Cancellation Policy
Bookings made through the website are confirmed upon payment. Changes can be made to booking anytime before arrival. You can cancel your booking until 24 hours prior to arrival/departure. For refunds we have a 15% confirmation fee that is non-refundable of all bookings. All taxes and fees such as VAT and Lodging Tax are included in price.
For the Golden Circle, Secret Lagoon and Bubble Tour: 48 hours before departure will receive refund minus 15% nonrefundable confirmation fee. Cancellations received less than 48 hours prior to departure will be charged full price.
For the bubbles (accommodation only): 24 hours before arrival you get 85% refund. Cancellations received less than 24 hours before arrival will be fully charged.
All Bookings: When a booking is made there is a 15% confirmation fee that is non-refundable.